Frequently Asked Questions

Frequently Asked Questions

How long have you been in business?
RenoSys began operations in 1988, incorporated in 1990 and enjoys the longest North American track record in the commercial pool renovation industry.

How many pools have you installed?
Since then RenoSys has installed thousands of commercial PVC Pool Liner Shells. Many of our original pools from 1989, through 1992 are still in operation with the original liners installed.

What is the warranty on a RenoSys project?
RenoSys liners are warranted for ten (10) years against leakage. This is a full repair or replace warranty, NOT a prorated warranty.

How long will a RenoSys PVC Pool Shell last?
The life expectancy of a standard RenoSys liner is estimated at between 15 and 25 years depending on months of operation, UV conditions and care. 

How should a RenoSys PVC Pool Shell be cleaned?
Since every pool is slightly different in terms of the chemical composition of surface buildup, we suggest you buy a small bottle of several cleaners to see what works best on your pool.
That said, the best overall plan to clean a drained pool is to water blast the pool at about 3500 psi, being very careful not to get the spray head too close (you can cut the liner if not careful). You can subsequently use any orange citris based cleaner, Softscrub with chlorox, or Fantastic to clean the scum line. Particularly nasty spots can be spot cleaned with MEK or Acetone (but use sparingly). C.L.R. works well for some types of stains and for rust marks you can use Ascorbic Acid.
As always, be sure to use a vapor mask, follow manufacturer's recommendations, NEVER mix any chemicals, and remember it is not elbow grease that makes a chemical reaction work; you have to leave them on for a while to allow them to do their job. Apply with a scrub brush and then allow them to work. Chemical reactions take time and may require multiple applications. If you have any other questions please feel free to give our staff a call at 800-783-7005. We are always happy to make sure your experience with a RenoSys product is a rewarding one.

How much per square foot does a RenoSys PVC Pool Liner Shell cost?
Unfortunately, each RenoSys Project must be quoted individually. A variety of factors including; size, difficulty of installation, location, time window, elevated or not elevated, steps, union conditions, type of gutter and many other project conditions make it very difficult to price a project without specific information. Luckily we can usually get you a firm price quotation within 24 hours once you send in your Quote Form.

How is a RenoSys PVC Pool Liner Shell installed?
This is carefully covered in our literature, but in a nutshell... after performing required surface prep to spalled areas, a geotextile felt is adhered over the entire surface of the pool. A thick reinforced RenoSys blanket of reinforced PVC material is applied over the felt and adhered to it. The outer edge at the top of the wall or the back of the gutter can be attached in several different fashions however it always is mechanically fastened so that there are no free edges. All seams are melted together employing thermal fusion welding. Flanges are used to compress the material around all penetrations in your pool. Racing lanes and markings are applied over the top of the RenoSys membrane. The pool has a final inspection performed and is then filled. More info available here.

How long will an installation take?
It depends upon the size of the pool, the season, and the difficulty. With that as a background, a typical 30' x 60' foot pool 5' deep will take 3 to 6 days, a 42' x 75' pool with a 10' dive hopper should run between 7 and 12 days and a 50 meter x 60' wide pool will run between 2 and 3 weeks. This does not take into account weather or delay days due to other subs etc. We will try to give you an accurate time frame idea when we quote your pool.

Can I talk to some other customers about their pool project and satisfaction?
Absolutely. Upon receipt of our quotation, your sales associate will be happy to provide you with references from other pools similar to your project as well as various pools in your area.

Can I visit a project under construction?
We regularly try to schedule pool construction "open houses" when it is ok with our clients to do so. Just let us know so that we can alert you.

How do we get a quotation we can depend on?
The procedure is very simple. First off, you fill out the Fax Back Quote Form. With a good sketch of your gutter and information about the surface condition from you, often we will be able to give you a preliminary quotation with nothing further. Sometimes we may require 3 or 4 digital photos to show particularly complicated gutters or pool features. Once we have given a price to you and you have determined that the project fits in your budget, we frequently will be able to perform a site visit to show you specific installation details.

Occasionally schedules or distances will not permit a site inspection and we may need further photos or a video prior to accepting your project. Once we accept your project, we are responsible for our travel fees and costs if upon arrival we find that your project cannot be installed. This has only happened two or three times in the history of the company. In those cases, it was simply that the concrete around inlets and other penetrations had powder deteriorated to the point that the walls would not accept a 2" stainless steel fastener. This is very easy to determine in advance of issuance of a contract. If you have any question about your pools concrete integrity, please ask your sales associate for direction.

My deck is slippery and has some deterioration. Can RenoSys be used on decks?
No, we typically do not suggest clients use RenoSys on decks, however we have a compatible material called RecDeck which is designed for deck installations. It is heavily textured for slip resistance, is completely adhered over your existing tile, concrete or wooden deck, and is totally watertight.

What if someone should cut the liner?
Liner cuts are extremely rare because to the user, a RenoSys pool liner appears like a soft coating of some type. Also, if you have knives in your pools you have more serious problems than how best to renovate your pools interior surface! In the unlikely case of a liner cut occurring, your membrane can be easily repaired with the underwater patch kit provided at completion of every project.

What about my gutter and piping?
Typical gutters can leak over time. It is always wise to pressure test a gutter prior to installing a RenoSys liner. Pool piping should also be pressure tested if they are suspect.

I am building a new pool. Would RenoSys be a good choice for original installation on a new pool?
Absolutely. A RenoSys PVC Pool Liner Shell provides significant advantages for a new pool surface. First off, you are going to pay for some new interior surface anyway making the RenoSys advantages particularly affordable. RenoSys costs far less than tile, is only a small amount more in initial cost than a new plaster job or an epoxy paint (except in Florida). You will be assured of a pool that will be watertight. Chlorinated water and water at inappropriate pH values will not be direct injected into your concrete causing deterioration. Cold joints will not be subject to leakage. The surface will be much easier to maintain while providing a safer more slip resistant surface.

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